How To Create An Account

Your Parent Portal account puts everything you need for your child’s swimming journey right at your fingertips—from booking lessons and managing payments, to tracking progress and staying updated on important information.

Why Create an Account?

Everything in one place. Book classes, manage payments securely, track your swimmer’s progress, and receive important updates—all from your computer or mobile device. Our portal is designed for busy families. We’ve made it simple.

Creating Your Account

Getting started is easy. Head to our Parent Portal and click “Click to Begin,” then select “Create Account.” Enter your email address and follow the prompts to complete your information.

Important tip: Say “Yes” to receiving updates about your enrolments—this ensures you’ll get important lesson information, schedule changes, and payment reminders.

Complete your setup. Review our policies and procedures (questions? Just ask!), add your swimmer’s details including any important medical information, then set up your payment preferences by selecting “Manage Payment Options” from the Payments tab.

Need some help? You can Ffollow our step-by-step guide on creating an account on our Parent Portal below.

1. Select click to begin

2. Select Create Account

3. Enter your Email and Validate your email and continue with the verification code in your inbox

4. We highly advise you to tick "Yes” to stay in the loop and receive important information about your enrolments, updates, and special events

5. Read and accept In The Deep's Policies/Procedures if you have any questions or concerns let us know

6. Once the account is created, you can then create the students (don't forget to add any important medical information)

7. Select Manage Payment Options from left Payments tab and enter your payment details

Download Our Mobile App

Manage your account on the go with our mobile app, available for iOS (10.0 or newer) and Android (4.4 or newer).

How to download: Find us in the iOS App Store or Google Play Store, or use the download links in your Parent Portal’s left-hand menu.

Setting up the app: Open the app and enter “In The Deep” as the account name, then click SUBMIT. Choose “Log In” and use the same email and password from your web portal.

Now you can manage everything right from your phone.

• iOS - https://itunes.apple.com/app/id1331001591
  • Minimum requirements: iOS 10.0+

• Android - https://play.google.com/store/apps/details?id=com.iclasspro.customerportal
  • Minimum requirements: Android 4.4+

Need Help?

Forgot your password? Click “Forgot Password,” enter your email to receive a reset link, and follow the instructions to create a new password.

Still having trouble? Email us at info@inthedeep.com.au and we’ll help you get set up.