Mid-Term Enrolment Cancellation Policy

If you need to cancel your child's enrolment mid-term, here's what you need to know.


The standard position

Once a term has started, we're not able to offer refunds for the remaining lessons. Fees are charged for the full term regardless of attendance.


Exceptional circumstances

If your child is unable to continue due to a serious illness or injury, we'll review your situation individually.

To request a review:

  • Email us at info@inthedeep.com.au with the details
  • Attach a medical certificate confirming the condition

Please note: If a refund is approved under exceptional circumstances, a $40 administration fee applies.

How to cancel

Cancellations must be submitted in writing to info@inthedeep.com.au.


Every situation is different. Email us at info@inthedeep.com.au before making a final decision — we'll help you work out the best option.

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