Mid-Term Enrolment Cancellation Policy
If you need to cancel your child's enrolment mid-term, here's what you need to know.
The standard position
Once a term has started, we're not able to offer refunds for the remaining lessons. Fees are charged for the full term regardless of attendance.
Exceptional circumstances
If your child is unable to continue due to a serious illness or injury, we'll review your situation individually.
To request a review:
- Email us at info@inthedeep.com.au with the details
- Attach a medical certificate confirming the condition
Please note: If a refund is approved under exceptional circumstances, a $40 administration fee applies.
How to cancel
Cancellations must be submitted in writing to info@inthedeep.com.au.
Every situation is different. Email us at info@inthedeep.com.au before making a final decision — we'll help you work out the best option.