How Does the Waitlist Work?

When a class is full, you can join the waitlist through the Parent Portal. We'll contact you as soon as a spot opens up.

When a spot opens

We'll send you an email notification. Spots can move quickly — keep an eye on your inbox and respond promptly, as we'll offer the spot to the next family if we don't hear back.

A few things to know

• Joining the waitlist doesn't hold a spot — you need to confirm when we contact you
• Waitlist positions can't be transferred between children or between terms
• We can't give estimates on wait times — it depends entirely on movement in that specific class

Need a Little More Help?

1. Navigate to Classes

• Go to the Classes area of the portal

2. Identify waitlist classes

• Adjust the filters to find your preferred class
• You'll notice OPEN & WAITLIST labels on the classes - OPEN means spots are available for immediate booking, while WAITLIST means the class is full but accepting waitlist requests.

3. Join the waitlist

• Select the waitlist class you want
• Check class details and select Waitlist

4. Add to cart

• Hit OK
• Complete Transaction

5. You're on the list!

• You are now on the waitlist!
• An email confirming your waitlist request will be sent to the primary account's email address :)

Watch How its Done

Still not sure? Email us at info@inthedeep.com.au — we'll get back to you within 24–48 hours.