ITD Makeup Policy
HOW MANY MAKEUP LESSONS CAN YOU RECEIVE PER TERM?
Usually, we offer 3 makeup lessons per term. Although, due to the exceptional circumstances of the novel coronavirus - we'll provide unlimited make up lessons for any students enrolled in swimming lessons during that term, for the remainder of 2020.
Makeup vouchers are valid for 3 months after the absence has occurred.
ARE THERE ANY TIME RESTRICTIONS TO BOOKING A MAKE UP?
- Makeup lessons cannot be taken during the first 2 weeks of term
- Makeup classes can only be booked up to 5 days in advance (i.e. you cannot book a makeup 3 weeks away)
- An active enrolment is needed to book a make up
- A makeup token can only be generated if an expected absence has been submitted
- Be careful when booking your make up 🧐 as once it is booked you are unable to make adjustments and will lose your make up voucher!
Please also be aware that we do our best to offer makeup lessons as we understand that life is busy and we all get sick. 🤒
However, during our busy seasons, we cannot guarantee makeups as class options may be limited.
We also warn that towards the end of term class availabilities can become less likely.
Did we answer all your questions? Hit us up at email@example.com you're still confused 🐳