How to Enrol Your Child

Welcome — we're so glad you're here. Here's how to get your child started at In The Deep.


The Short Version


Step 1 — Create your account

  1. Go to the Parent Portal
  2. Click Create Account and fill in your details
  3. Add your child's name, date of birth, and any relevant health information

Step 2 — Book a free assessment

All new swimmers over the age of 3 have a short assessment before joining a regular class. It takes around 10–15 minutes and helps us place your child in the right level.

How to Book an Assessment


Step 3 — Enrol in a class

After the assessment, we'll recommend the right class level for your child and help you find a suitable spot. If the class you'd like isn't available, we'll add your child to the waitlist.

How Does the Waitlist Work?


Step 4 — Add your payment details

Before your first term begins, add your payment details in the Portal so your fees are ready to go.

[How to Pay for Your Child's Lessons]



Need a Little More Help?



1. Access your account

  • Log into your Parent Portal
  • Navigate to BOOKING
  • Select your child by ticking the box under their name
  • Then SEE CLASSES


2. Adjust the filters to find a class in your childs level and days you're available

  • Student: Confirm your child is selected
  • Term: Usually set automatically to current/upcoming term
  • Days: Choose your preferred lesson days
  • Levels: Select your child's assessed level
  • Openings: Filter for classes with spots available



3. Choose your class

  • OPEN classes have spots available for immediate booking
  • WAITLIST classes are full but you can join the waitlist
  • Select your preferred class and review the details




4. Complete your enrolment

  • Click Enrol Now
  • Add to Cart



5. Pay for lessons

  • Add Enrolments for a second enrolment or sibling
  • Choose Payment Method
  • Choose between bank account (direct debit with no fees!) or credit card (Visa, Mastercard, Amex).
  • (Optional, but recommended for ease!) Store New Payment Method
  • Pay Now to start the payment process



6. Billing Authorisation

  • Read through and Confirm



7. Payment Details

  • Add your payment information securely, double-check all details for accuracy, then submit to return to the previous page.

Credit Card
Bank Account


8. Payment

  • Pay Now to secure your spot!



9. Confirmation

  • Immediate email confirming your enrolment
  • Payment receipt sent


Watch How its Done



Any questions at any point? Email us at info@inthedeep.com.au — we're always happy to help new families get started.

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