Payments

In The Deep operates on a term basis for all enrolments. All payments are processed through your Parent Portal.

When is Payment Required?

Term Rollover:

• Payment due between weeks 7-10 of the current term
• Payments are automatically deducted via direct debit within 6 hours of rollover
• Email reminder sent before each payment due date

Mid-Term Enrolments:

• Full payment required immediately to confirm booking
• Children cannot attend lessons until payment is processed

How to Pay

Through Your Parent Portal:

1. Log in to your Parent Portal
2. Select "My Account"
3. Select "Payments"
4. Select "Add Payment Info" to enter payment details
5. Select "Submit Payment Info"

To pay early: Select "Make a Payment" to process payment ahead of the scheduled due date.

Payment Methods

Online (via Parent Portal):

• Select Credit Card payment option
• Enter your credit card details
• Payments will be deducted automatically

E-Check

1. Select E-Check payment option
2. Enter your BSB number as the routing number
3. Leave the account type field blank
4. Payments will be deducted automatically

At the Pool:

• EFTPOS, Credit Cards, or Direct Debit setup

Payment Security

We take data security seriously. Our payment system provider, iClassPro, operates with industry-leading security standards:

Certifications:

• ISO 27001
• PCI Level 1
• SAE16
• Tier III compliance

Security Measures:

• 24/7/365 monitoring of certified data centers
• Redundant systems with multiple geographic backups
• Intrusion prevention, DDoS protection, and bot mitigation
• Extended validation SSL certificates encrypt all data transmissions
• Unique, password-protected database for each account
• HTTPS protocols for all portal communications

Your payment information is secure and protected.

Questions About Payments?

Contact us at info@inthedeep.com.au if you need help with payment processing or have technical issues.